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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Shipping Policy

At Elevateet, we aim to deliver your orders quickly and securely, no matter where you are in the world. Please read the details below to understand our shipping process, costs, and delivery times.

1. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Options & Estimated Delivery Times
Domestic Shipping

Standard Shipping: 3–7 business days

Express Shipping: 1–3 business days

International Shipping

Standard International Shipping: 7–20 business days (depending on destination)

Express International Shipping: 3–7 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.

3. Shipping Costs
Shipping fees are calculated at checkout based on weight, destination, and chosen shipping method.

We offer free standard shipping on orders over [Insert Free Shipping Threshold].

4. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

Please allow 24–48 hours for tracking information to update after shipment.

5. Customs, Duties & Taxes (International Orders)
International shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

We are not responsible for delays caused by customs clearance.

6. Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address, refusal to pay customs fees, or failure to claim the package, the customer will be responsible for reshipping costs.

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