FAQ

1. What sizes do you offer?
We provide a wide range of sizes to ensure the perfect fit for everyone. Please refer to our Size Guide on each product page for detailed measurements.

2. How do I care for my Elevateet shorts?
Most of our shorts are made from breathable cotton or blended fabrics. We recommend gentle machine washing in cold water, avoiding bleach, and air-drying to maintain quality and color.

3. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping fees and delivery times vary depending on your location. Please check our Shipping Policy page for details.

4. How long will my order take to arrive?
Orders are usually processed within 1–3 business days. Delivery times depend on your location and chosen shipping method. You will receive a tracking number once your order is shipped.

5. Can I return or exchange an item?
Yes. We accept returns and exchanges within 30 days of delivery, provided items are unused, unwashed, and in their original packaging. Please read our Refund Policy for full details.

6. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number and link so you can follow your package’s journey.

7. Do you offer discounts or promotions?
Members of the Elevateet Club enjoy exclusive discounts, early access to new collections, and special birthday offers. Sign up for free to start enjoying these perks!

8. How can I contact customer service?
You can email us at elevateet@outlook.com.