Contact Us

We’re here to help! Whether you have questions about our products, your order, or becoming an Elevateet member, our customer care team is ready to assist you.

Company Name:
Wuhan Yichuan Shanshui Trading Co., Ltd.

Address:
1st Floor, Building 6, Zhajia Community,
Jiefang Avenue, Xima Subdistrict,
Jiang’an District, Wuhan, Hubei, China

Customer Support Email:
📧 elevateet@outlook.com

contact number:+1 (907) 917-8710
We aim to respond to all inquiries within 24–48 hours (Monday–Friday, excluding holidays).

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Saturday – Sunday: Closed

Common Reasons to Contact Us:

• Product inquiries and sizing questions

• Order status and tracking

• Returns, exchanges, and refunds

• Membership benefits and account issues

• Wholesale or partnership requests

We look forward to hearing from you!